Great attention to detail. Structured setting of expectations through great communication is about all you can ask for. We got the best possible rate given credit rating and oh by the way...everyone was nice and easy to work with. Fountain Mortgage will be #1 in KC in due time.
We had a great experience. They were always available! If I had any questions, I would just send a text and get a super quick response. Since this was our first home buying experience, we had a lot of questions! Very friendly and personable!
Mike and his team did an excellent job helping my wife and I with our mortgage on our first home. They were very transparent and he made sure we knew all the details for our mortgage, without pressuring us into anything. I would definitely recommend them for anyone looking to buy a home in the KC area!
I couldn't have asked for a better service. Justin was my loan officer and he was sincere and understanding when it came to answering any and all of my questions about the loan. The interest rate was also competitive, half a percent less than any other local lender in my area. I'm glad I looked out of state and found Fountain Mortgage. Thanx Justin!
Absoutly wonderful experience! Kept us informed every step of the way. Highly recommend!
If I could give 10 stars out of 5 I would! Suzanne was the best mortgage lender we could have ever picked. Not only did she make the entire process very easy to understand but she took a personal interest in making sure everything got done correctly and efficiently. I knew nothing about mortgages and she made everything so clear and she was up front about any and all fees and the fees were more than fair. Then, in addition to all her hard work on the mortgage, when issues came up with the listing regarding a tax abatement issue she took it upon herself to clear the issue up. I don't think any other mortgage lender would do that. She was all about personal care and made sure the entire process was easy for us from beginning to end. If/when I need to move I will be going back to her without a doubt and I will be sending all my friends and family to her. You should see her too!